100%
Calls Answered
25%
AHT Down
3x
Lead Conversion
80%
Time Saved
Our Story
We started TDA because too many Australian businesses were losing customers to unanswered calls and drowning in repetitive admin work.
Based in Melbourne and Sydney, we now work with businesses across Australia and the Asia Pacific region, helping them automate customer communications and focus on growing their business instead of managing admin.
What Sets Us Apart
Specialised Focus
Voice, sales, workflows — deep expertise in three areas.
Melbourne Delivery
Local team handles setup, training, and support.
Fixed Pricing
No hourly bills, no surprises.
Honest Advice
We'll say no if it's not the right fit.
Direct Communication
Talk to the team managing your solution.
Long-term Partnership
Ongoing support and optimisation.
Our Process
1
Discovery
30-min call to understand your needs.
2
Proposal
Fixed-price quote in 48 hours.
3
Build
Custom development with live demos and check-ins.
4
Launch & Support
Deployment + ongoing optimisation.