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Powering Critical
Infrastructure

Omnichannel AI platform trusted by Shein, Nike, KFC, Shell, and L'Oréal — now available in Australia. Deploy mission-critical automation with proven Fortune 500 technology.

Powered by Set Sail AI Platform

Deployed Across Fortune 500 Enterprises Globally

Proven technology now available for Australian businesses

5M+

Daily Commuters

Served via Mass Transit AI Systems

22+

Govt Departments

Including Police, Housing & Water

99.99%

System Uptime

Across High-Availability Clusters

ISO

27001 Certified

Bank-Grade Security Standards

Proven at Enterprise Scale

Delivering quantifiable impact across diverse sectors, from high-volume retail to critical public infrastructure.

Retail & Commerce
NARS

NARS Cosmetics

Shiseido Group • Global Retail

Scaling High-Touch Beauty Consultations

NARS needed to maintain their premium, high-touch brand experience while scaling to millions of digital interactions. We deployed beauty-trained AI agents capable of recommending shades, routines, and handling support instanty.

Excellence in Innovation 2024
96%

Faster Response Time

30%

Increase in Conversion

50%

CSAT Score Increase

SHEIN

SHEIN

Global E-Commerce Giant

Processing Billions of Orders Annualised

Facing overwhelming volume on Instagram DMs and support tickets, SHEIN needed a solution that could handle massive spikes during sales events without crashing or losing context.

30x

Engagement Lift

91%

Support Pressure Reduced

Critical Infrastructure
MTR

Mass Transit Authority

Public Transport • 5M+ Daily Riders

100% Call Coverage Update

The hotline was overwhelmed with 12,000+ daily calls, missing 38% after hours. We implemented an Always-On AI Voice Agent to handle scheduling, lost & found, and route inquiries 24/7.

AI+ Project of the Year 2024
24/7

Zero Missed Calls

$214K

Annual Savings

CLP

Leading Power Utility

Major Utility • 2.7M Customers

Automating Complex Dispute Resolution

Handling 10,000+ monthly billing disputes manually required massive staff intervention. Our AI Agents now autonomously resolve billing inquiries, reducing manual workload by 85%.

Global Energy Innovation Award
85%

Auto-Resolution Rate

$500K

Annual Savings Realised

Engineered for High Compliance

We don't just build chatbots. We build secure, auditable AI infrastructure designed for regulated industries. Optimised for data sovereignty and strict internal controls.

Government & Public Sector

Trusted by 22+ Depts including Police Force & Housing Authority.

Banking & Finance

SOC-2 Type II compliant with audit trails for dispute resolution.

Healthcare & Medical

HIPAA compliant handling of sensitive patient data and triage.

Higher Education

Scalable student support systems used by HKUST & HKMU.

SOC-2 Compliant

Enterprise Security Standard

On-Premise

Keep Data Internal

Data Sovereignty

Local Hosting Options

99.9% Uptime SLA

Guaranteed Reliability

Ready to Modernise?

Discuss your enterprise requirements with our dedicated solutions team.